Service Terms

This page explains how to order, and deals with shipping, importation, returns, copyrights & trademarks, links, user comments, suggestions, and liability.

How to Order

Contact us with your inquiry or your order, with details on the shipping destination and your delivery deadline. We reply to you with product price and shipping cost. Upon your confirmation by email and your prepayment, we send your order the next working day. Standard payment methods are Paypal and bank transfer.


Our shipping information also contains details of expected shipping time. These details are generally accurate, yet shipping durations ultimately remain the responsibility of the shipping agents. Shipping duration may also be affected by customs procedures, special spot checks and "homeland security" measures which may occur randomly in some countries.


As per standard practice, the importation of purchased products and related costs is the responsibility of the buyer. Importation of your order is generally a fairly automatic process. The shipping agent (post office, courier, etc) usually informs you of any importation costs and collects the required amount. In many countries small orders are fully or partially exempt from such costs. If you wish to be certain beforehand, we recommend you to contact the prospective shipping agent, or your friendly customs /tariff office.


If you have properly cooked our rice, tried it and are not satisfied with it, we will refund your payment including shipping costs. If there is another issue please contact us. We strive for our customer satisfaction.

Copyrights & Trademarks

Sansaket Farm™ is an international trademark. All content of this web site is Copyright © Sansaket Farm and JEDI International, Ltd. The use of any of our content, such as images, photos, texts and other creative content by parties other than ourselves is not allowed, except with explicit permission from us.


All photography and images are originally made by and are Copyright © Sansaket Farm and its market supporter JEDI International, Ltd. In case we use external images these are marked with authorship and source.

Website Links

Links to external web sites do not represent endorsements of these web sites, their products, services or contents. We have no influence over, and are not responsible for products, services, information and other content of external web sites.

User Comments

Some of our content pages allow user comments. We are not responsible for comments made by users. If you encounter inappropriate user comments on our web site, please let us know. We reserve the right to delete or to edit user comments that we find inappropriate.


Your suggestions are valuable to us and all the persons working on Sansaket Farm. Please feel very welcome to suggest ways to improve our products, our service and web site information. To do so, please use our contact page.


Our legal adviser has advised us to include a legalese limitation of liability and indemnification. The normal language summary is that we are not liable for losses, additional costs or legal fees incurred by buyers or others related to the use or non-use of our products and services. Except, of course, in case of valid laws that say otherwise. Here are the two legalese paragraphs:

Limitation of liability: Sansaket Farm and its market supporter JEDI International, Ltd., their owner's, directors and employees' entire liability and your exclusive remedy regarding Products and Services provided by us is to discontinue your use of our Products and Services. Any replacement of Products or Services is exclusively at our sole discretion. We, or our vendors or our suppliers shall not be liable for any indirect, special, incidental, consequential or exemplary damages arising from procuring, transporting, vending and /or using or inability to use our Products and Services. These exclusions apply to any claims for lost profits, incurred costs, loss of goodwill, work stoppage, related product failure or mistake, or any other commercial damages and losses, even if we knew or should have known of the possibility of such damages. Some countries, states or jurisdictions do not fully allow the exclusion or the limitation of liability for consequential or incidental damages, therefore in such countries, states or jurisdictions, our liability, and the liability of our vendors and suppliers, shall be limited to the extent permitted by law.

Indemnification: You agree to defend, indemnify and hold harmless Sansaket Farm and its market supporter JEDI International, Ltd., their owners, directors and employees, and its vendors, and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of procuring, transporting, vending and/or using or inability to use our, our vendors' and suppliers' Products and Services. We reserve the right, at our own expense and in our sole discretion, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, and only in such event, shall you have no further obligation to provide indemnification for us in that matter.